About us

In this Privacy Policy, we use the term “Boori” (and “we”, “us” and “our”) to refer to Boori (Europe) Limited. Full details about Boori (Europe) Limited are provided in the section “Legal notice” below.

Legal Notice

This policy has been prepared with due regard to the data protection laws applicable to the data processing activities performed by Boori in the countries in which we operate (“applicable laws”), including the General Data Protection Regulation (“GDPR”) and any subsequent amendment or legislation passed to enact GDPR into UK law.  This notwithstanding, it may still be necessary to apply different standards in response to the laws in different countries and it is possible that we may issue addendums for specific countries in which we operate, and where appropriate.

We are registered in the United Kingdom to handle personal data with the Information Commissioner’s Office (ICO) and our registration number is Z20152498 for Boori (Europe) Limited, including trading names Boori (UK) Limited, Boori.co.uk and Boori.com.

Our registered business address in the UK is:

Elizabeth House

13-19 London Road

Newbury

Berkshire

RG14 1JL

Contact us about this policy

If you need to contact us regarding our Privacy Policy or have questions about your personal data, please write to:

Data Protection Officer
Boori Europe LTD
Unit 2 Norcot Industrial Estate
Sterling Way
Tilehurst
RG30 6HW

Or email info@boori.co.uk

Information we collect and what we use it for

To access certain areas of the website, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (e.g. name and email address). By entering your details in the fields requested, you enable Boori and/or our official partners to provide you with the services you select. When you provide such personal information, you accept that we may retain your personal information and that it may be held by us or any third party that processes it on our behalf for the purposes of providing the information, goods or services which you have requested. Any third parties who process personal information on our behalf are required to maintain the confidentiality and privacy of the personal information that they process for us. When we provide you with products or services we may collect and store any personal information that you provide to us. We may, for example, keep a record of your name, address, delivery address, email address, telephone number and payment card details.

When you submit your CV and/or application for a particular role to us, this will be used solely in connection with your application and will not be shared with third parties other than those engaged by us in connection with the recruitment process, such as recruitment consultants or agencies.

We will use your data for the following purposes:

• to provide products and services you request or have expressed an interest in
• for marketing to you via email, phone, mobile messaging, direct mail, or social media
• to administer any competitions, voting, quizzes, and or other offers/promotions which you enter
• to create an individual profile for you so that we can understand and respect your preferences
• to communicate with you if any products or services you have requested are being processed or are unavailable
• for fraud screening and prevention purposes
• for record keeping purposes
• to carry out market research so that we can improve the products and services we offer
• to track your activity on our digital platforms
• to personalise and improve your experience on our digital platforms
• to personalise any communications that we may send you
• to respond to your correspondence, so that we can reply to your enquiries and requests in an efficient and effective manner

Record of Warranty

The majority of Boori products come with a manufacturers warranty, we will store your purchase data and warranty registrations on our server for vaildation. You may request that we remove this data however you must ensure you retain your original proof of purchase in the event of a warranty claim.

When you sign up with us for an online account, register to receive marketing communications from us (and/or our official partners), enter one of our competitions, fill in one of our forms (whether online or offline) or otherwise expressly provide us with your personal information, we may collect and store any personal information that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out market research

Product and Service Reviews

30 days after your purchase has been marked as complete on our systems, you may be contacted by our review partner, Yotpo, to obtain your feedback on products you’ve purchased and the service you’ve received. Your feedback helps us to understand how we can improve our customer experience and can help to inform future customers. Your review may be published on Boori’s websites, and you can request your feedback to be removed at any time by contacting us as detailed above. Should you wish to remain anonymous, please input “anonymous” in the necessary fields. 

Email Marketing

We use Klaviyo to manage our email database, send our email newsletters and send a selection of customer-focussed emails (such as our abandoned cart notifications). Their privacy policy can be found here. 

Cookie policy

What are cookies?

A cookie is a small file which is placed on your computer's hard drive when you visit a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the site owners, such as which pages you find useful or not. A web browser normally deletes session cookies when it quits. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. Cookies are used on this site to maintain functionality as you move between pages.

How we use cookies

Our website uses first party cookies, which allow us to distinguish you from other users of the website. They maintain functionality as you move between pages and help us to improve our site. We also use some widely-used third-party social media plugins as marketing tools, and to provide convenience tools for our visitors, which create cookies.

Cookie GroupNamePurposeEssentialPHPSESSIDStores the logged in user's username and a 128bit encrypted key. This information is required to allow a user to stay logged into a website without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the website that require authentication.Essential

• private_content_version

Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.Essentialpersistent_shopping_cart

Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.

Essentialform_key

A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery.

Essentialstore

Tracks the specific store view / locale selected by the shopper.

Essentiallogin_redirect

Preserves the destination page the customer was navigating to before being directed to log in.

Essentialmage-messages

Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various other error messages. The message is deleted from the cookie after it is shown to the shopper.

Essentialmage-cache-storage

Local storage of visitor-specific content that enables e-commerce functions.

Essentialmage-cache-storage-section-invalidation

Forces local storage of specific content sections that should be invalidated.

Essentialmage-cache-sessid

The value of this cookie triggers the cleanup of local cache storage.

Essentialproduct_data_storage

Stores configuration of product data related to Recently Viewed/Compared Products.

Essentialuser_allowed_save_cookie

Indicates if the shopper allows cookies to be saved.

Essentialmage-translation-storage

Stores translated content when requested by the shopper.

Essentialmage-translation-file-version

Stores the file version of translated content.

Essentialsection_data_ids

Stores customer-specific information related to shopper-initiated actions such as display wishlist, checkout information etc.

Marketingrecently_viewed_product

Stores product IDs of recently viewed products for easy navigation.

Marketingrecently_viewed_product_previous

Stores product IDs of recently previously viewed products for easy navigation.

Marketingrecently_compared_product

Stores product IDs of previously compared products.

Marketingrecently_compared_product_previous

Stores product IDs of previously compared products for easy navigation.

Marketing_utma (Google Analytics)

This expires after 2 years. It identifies which pages are being used. This helps us to count the number of visitors, which pages they visited and where they've come from, so we can improve the way our website works.

Marketing_utmb (Google Analytics)

This expires after 30 minutes. It detects whether a sesseion is a unique user session.

Marketing_utmc (Google Analytics)

This determines when to create a new session for a website visitor. It's a session cookie and expires when you exit the browser.

Marketing_utmz (Google Analytics)

This tracks how you found us and calculates taffic and navigation within our website. It expires after 6 months.

MarketingFacebook Pixel

Works in a similar way to cookies. Receives data including Http Headers, Pixel-specific Data, Button Click Data, Custom Data Events and Form Field Names.

How to manage your cookies

Cookies are sent to your browser by a website and then stored in the cookies directory of your device. To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as if you were going to use the internet) and then clicking on 'Help' and then 'About'.

To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to www.allaboutcookies.org and select the browser and version you are using. You'll also find information about how to delete cookies from your computer.

If you choose to have your browsers refuse cookies, this may prevent you from taking full advantage of this website.

Updates and your rights

If you would like to update your records, you can do so by changing your profile on our website or by contacting us directly. We encourage you to promptly update your personal information if it changes.

You have the right to remove or ask for a copy of any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. Please write to us at the address listed above should you wish to do so.

We will provide a copy of your information free of charge. However, if the request is deemed manifestly unfounded or excessive then we will charge a ‘reasonable fee’ covering our administration costs.

Changes to this Privacy Policy

We reserve the right, at any time, to modify, alter, or update this Privacy Policy. When we do so we will publish the changes on the website. If you do not agree to these changes, please do not continue to use the website. If material changes are made to this Privacy Policy, we will notify you by placing a prominent notice on the website. Any queries or comments about this Privacy Policy should be sent to us using the contact details listed above.

Security

Security is very important to us. Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments. Additional security procedures are in place to protect the confidentiality, integrity and availability of your personal information.

Some of your personal data relating to order fulfilment will be lawfully stored in Microsoft SQL format on secure VMware, firewall protected servers hosted By Ultraserve for Boori Australia Pty outside the European Economic Area. By agreeing to our terms and conditions, you are permitting us to store your data outside the European Economic Area.

To further protect your credit, debit or charge card against use without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third-party databases. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

In addition, we have security procedures in place to protect our physical records and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information may involve the transmission of personal information on an international basis. Therefore, by using our websites and digital platforms and communicating electronically with us, you acknowledge our processing of personal information in this way. However, we will endeavour to protect all personal information collected through our websites and in accordance with strict data protection standards.

Other websites

Our websites and digital platforms may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Klarna Finance

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Email Marketing

We use Klaviyo to manage our email database, send our email newsletters and send a selection of customer-focussed emails (such as our abandoned cart notifications). Their privacy policy can be found here.

Returned Goods:

Please note, all items must be returned in the original packaging.

1. Boori is dedicated to offering the highest levels of quality and service. If you are not completely satisfied with any item purchased from the Boori Online Store, it can be returned for a refund within 14 days of receipt.
2. Please complete our online returns form to arrange the return your goods. You will need to provide your original order number as your proof of purchase.
3. To qualify for a refund, the goods must be returned in an unused condition, in the sealed original packaging and complete with all original parts and accessories. Any products originally sealed for health protection and hygiene reasons must be returned unopened and with the original seal intact. Please note that should you cancel your order within the 14 working day cooling off period we will refund the cost of the item and also the applicable per item delivery charges.
4. In line with our consumer terms, in certain cases a collection charge may apply for unwanted items. Products must be unused and in their original packaging. Please see below the current charges for Boori to collect an unwanted product from you:

• 1 piece - £47.00
• 2 pieces - £76.00
• 3 pieces or more - £100.00
• Small accessories - £15.00

These charges will be deducted from your refund.

Faulty and Damaged Products

1. All damaged in transit or faulty products must be reported within 14 days of receipt of the order. If it is a manufacturing fault or transit damage the part will be replaced free of charge.
2. If reported after 14 days an investigation will be carried out. If it is not proved to be a manufacturing fault or transit damage, then the part will be supplied at a charge. If it is found to be a manufacturing fault then the part will be replaced free of charge.
3. If reported over 30 days after receipt of the product, there will be a charge for a replacement part.
4. We will replace at your cost any item which suffers accidental damage at any time during its lifespan if stock is still available. Please contact us for a quotation.
5. To arrange any replacement parts, please complete our online form or email info@boori.co.uk.
6. Boori endeavour to hold coordinating components for the duration of the guarantee period. If specific colours are not available then a coordinating colour will be used. Solid wood may fade and discolour slightly during normal use and we cannot guarantee that replacements will be an exact match to original components.

Delivery Coverage

1. Boori will deliver/collect goods to/from addresses in England, Scotland and Wales only. There may be an additional delivery or collections charges and extended delivery times in some postcode areas.

Cancellation of orders before delivery

1. If you wish to cancel an order before it has been delivered please complete our online form or email info@boori.co.uk.
2. If you contact us within the 7 day cooling off period from the day we receive the order and the order has not been booked for delivery there will be no charge.
3. If you the consumer have confirmed your delivery with our nominated delivery company and you wish to cancel this will be subject to a cancellation and restocking fee at the rates below:

• 1 Piece £39
• 2 Piece £63
• 3 Piece £83
• Accessories £15

1. These charges will be deducted from your refund.
2. Any amendments made to an order once it has been booked for delivery may also incur a charge.

Property Damage

1. Please report any property damage which may have occurred during your delivery within 5 working days from the date of delivery.
2. Please provide as much information as possible and images and email them to info@boori.co.uk.
3. We will forward this information to Panther and submit a claim.
4. Panther will then contact you directly to process the claim.

It can take up to 30 days for the investigation to be carried out and for the outcome to be reported to the consumer.

Compensation

Unfortunately, there can be times when orders can be delayed due to circumstances out of our control. If the reason for the delay with your order is due to an event outside our control we will not pay any compensation, but will look to resolve the problem as quickly as possible for you and keep you updated on the progress of your order.

This is in line with clause 5 of our Consumer Terms.
The definition of an 'Event Outside Our Control' is below:

"Event Outside Our Control”. When we use this phrase we mean any act or event beyond our reasonable control, including (without limitation) strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

Our terms and conditions do not affect your statutory rights.

By entering yourself into a Boori social media competition or giveaway, you agree to comply with the following terms and conditions. 

Entry eligibility

• To enter all Boori competitions and giveaways, you are required to be based in the United Kingdom (UK). 
• Boori competitions and giveaways are not open to Boori Europe employees, their close relatives or anyone otherwise connected within the company. 
• Other entry eligibility requirements may be stated within the terms and conditions of a specific competition or giveaway, which entrants will also be required to meet.

Entry requirements

• The competition or giveaway start and end time will be made explicitly clear on the mode of entry, which may include a social media post, email or corresponding webpage. 
• The competition or giveaway start and end dates will be made explicitly clear on the mode of entry, which may include a social media post, email or corresponding webpage. 
• Entries outside of these dates and times will not be counted. 
• Other competition or entry requirements may be stated within the terms and conditions of a specific competition or giveaway, which will also be valid and made clear. 
• Boori Europe accepts no responsibility for any entries not received for any reason. 

Prize(s)

• The prize(s) in which you are entering for will be clearly detailed on the mode of entry and will be for that prize only. 
• The prize(s) offered are not available for exchange or refund to its monetary value. 
• The prize(s) is non-transferable. 

Social media competition or giveaway winners

• The winner(s) is/are drawn at random from all valid entries 
• The winner(s) will be contacted privately and directly by Boori to announce you are the winner.  
• In this message, they will request your email address to continue correspondence. 
• For the winner(s) to remain eligible and receive their prize, they must acknowledge our social media and email correspondence within 7 days of being contacted. Failure to respond will result in a new winner being drawn. 
• In order for the winner(s) to receive their prize(s), they will be required to share their address and mobile number in order for the prize(s) to be delivered.
• The winner(s) of the competition or giveaway will be announced publicly on the social media post if they confirm they are happy for this to happen. 
• The winner(s) will be contacted within two working days of the competition or giveaway closing. 
• Our social media competitions and giveaways are no way endorsed by Facebook, Instagram, Twitter or any other social media network, and are run solely by Boori Europe. 

Website, email or other Boori competition or giveaway winners

• The winner(s) is/are drawn at random from all valid entries 
• The winner(s) will be contacted privately and directly by Boori to announce you are the winner by a Boori colleague via email. 
• For the winner(s) to remain eligible and receive their prize, they must acknowledge our email correspondence within 7 days of being contacted. Failure to respond will result in a new winner being drawn. 
• In order for the winner(s) to receive their prize(s), they will be required to share their address and mobile number in order for the prize(s) to be delivered.
• The winner(s) of the competition or giveaway will be announced publicly on the webpage, via email or other if they confirm they are happy for this to happen. 
• The winner(s) will be contacted within two working days of the competition or giveaway closing. 

Boori Europe Social Media Handles

The Boori social media handles are as follows:

• Instagram and TikTok: @booricollections
• Twitter: @booricollection
• Facebook: @boorieurope

If you are contacted by an account with a different handle, then please report it and be aware that this is not the official Boori social media account. 

We offer new email subscribers a 10% welcome promotional code, which will be unique to the user. This promotional code is:

• Valid for use by 1 customer on 1 order 
• Valid on full price items, and is excluded on clearance and select nursery furniture* 
• Has no expiry date 

The welcome 10% promotional code is excluded on the following products:

3 Drawer Dresser

3 Drawer Dresser with Arched Changing Station

3 Drawer Dresser with Squared Changing Station

3 Tier Changer

Alice 2 Piece Nursery Furniture Set with Chest Changer

Alice Cot Bed

Arched Changing Station (for 3 Drawer Dressers)

Babysafe Fibre & Pocket Spring Cot Bed Mattress

Cloud Easyclean Change Pad

Convertible Plus™ Conversion Kit

Curved 2 Drawer Chest Changer

Deluxe Purotex Pocket Spring Cot Bed Mattress

Eton Convertible Plus™ 2 Piece Nursery Furniture Set (with Dresser)

Eton Convertible Plus™ 3 Piece Nursery Furniture Set (with Dresser)

Eton Convertible Plus™ Cot Bed

Halo Net & Stand

Linear 3 Drawer Chest Smart Assembly

Linear Wardrobe

Natty 2 Piece Nursery Furniture Set

Natty 3 Piece Nursery Furniture Set

Natty Cot Bed

Natural Pocket Spring Cot Bed Mattress

Neat 2 Door Wardrobe

Neat 3 Drawer Chest

Neat 3 Tier Changer

Oasis 2 Piece Nursery Furniture Set (with Chest Changer)

Oasis 2 Piece Nursery Furniture Set (with Chest)

Oasis Oval Cot

Purotex Oval Cot Mattress

Sleigh 3 Drawer Chest Smart Assembly

Sleigh 3 Drawer Dresser

Sleigh 3 Drawer Dresser with Sleigh Changing Station

Sleigh Changing Station

Sleigh Changing Station (for 3 Drawer Dressers)

Sleigh Royale 2 Piece Nursery Furniture Set (with Chest)

Sleigh Royale 2 Piece Nursery Furniture Set (with Dresser)

Sleigh Royale 3 Piece Nursery Furniture Set (with Chest)

Sleigh Royale 3 Piece Nursery Furniture Set (with Dresser)

Sleigh Royale Cot Bed

Sleigh Urbane 2 Piece Nursery Furniture Set (with Chest)

Sleigh Urbane 2 Piece Nursery Furniture Set (with Dresser)

Sleigh Urbane 3 Piece Nursery Furniture Set (with Chest)

Sleigh Urbane 3 Piece Nursery Furniture Set (with Dresser)

Sleigh Urbane Cot Bed

Sleigh Wardrobe

Squared Changing Station

Tidy Highchair

Tidy Toy Box

Toddler Guard Panel

Turin Cot Bed

Turin Cot Bed 2 Piece Nursery Furniture Set (with Chest)

Turin Cot Bed 2 Piece Nursery Furniture Set (with Dresser)

Turin Cot Bed 3 Piece Nursery Furniture Set (with Chest)

Turin Cot Bed 3 Piece Nursery Furniture Set (with Dresser)

 Universal Chest Changing Tray 

1 These terms

1.1 What these terms cover. These are the terms and conditions on which we supply products to you, whether these are goods or services. We will refer to the products you order from us as the Products in these terms and conditions.

1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide the Products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

2 Information about us and how to contact us

2.1 Who we are. We are Boori (Europe) Limited a company registered in England and Wales. Our company registration number is 05363317 and our registered office is at Elizabeth House, 13-19 London Road, Newbury, Berkshire, RG14 1JL. Our registered VAT number is 860311948.

2.2 How to contact us. You can contact us by completing our online form or by writing to us at info@boori.co.uk or at Unit 2, Norcot, Industrial Estate, Sterling Way, Tilehurst, RG30 6HW.

2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

3 Our contract with you

3.1 How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.

3.2 If we cannot accept your order or need to cancel your order. If we are unable to accept your order or need to cancel your order, we will inform you of this by email and we will offer you alternative Products or a refund. This might be because the Products are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the Products or because we are unable to meet a delivery deadline you have specified.

3.3 Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us your postcode and order number whenever you contact us about your order.

3.4 We only sell to the UK [and Ireland]. Our website is solely for the promotion of our Products in Great Britain. Unfortunately, we do not accept orders from or deliver to addresses outside [Great Britain] [the United Kingdom, which means England, Wales [and] Scotland, [and] Northern Ireland [and the Republic of Ireland].

4 Our Products

4.1 Products may vary slightly from their pictures. The images of the Products on our website are for illustrative purposes only. All of our Products are made from wood and therefore their colour can vary from item to item and from those shown on our website. Please note that in any event we cannot guarantee that a computer or other electronic device's display of the colours accurately reflects the colour of the Products. Your Products may vary slightly from those images. Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our website have a reasonable range of tolerance.

5 Providing the Products

5.1 Delivery costs. The costs of delivery will be as displayed to you on our website.

5.2 When we will provide the Products. Our website displays a lead time estimate for any Products we sell, which will give a period within which we estimate we will deliver the Products to you through our couriers. Once we accept your order of larger furniture, we will arrange for our couriers to contact you within 72 hours (excluding weekends and bank holidays) to arrange a date for delivery which will in any event be a date within 4 weeks after the day on which we accept your order. For smaller items, you will not be contacted to arrange a date, a date will be selected for you. We will then deliver the Products to you through our couriers as soon as reasonably possible unless there is an Event Outside Our Control. We explain what we mean by an Event Outside Our Control at clause 4.

5.3 We are not responsible for delays outside our control. If our supply of the Products is delayed by an Event Outside Our Control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us and we will offer alternative Products or you may end the contract and receive a refund for any Products you have paid for but not received. You will not be entitled to any compensation.

5.4 If you are not at home when the Products are delivered. If no one is available at your address to take delivery of Products we are trying to deliver to you, we will contact you to rearrange delivery. If you are unavailable to receive a scheduled two-person delivery by our delivery partners, Panther Logistics, you will incur a charge prior to any attempt to reschedule the delivery. Should you subsequently cancel your order, any refund issued will be less the charge for the failed delivery.

5.5 If you do not re-arrange delivery. If after a failed delivery to you, you do not re-arrange delivery of the Products or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 8.2 will apply.

5.6 When you become responsible for the Products. The Products will be your responsibility from the time we deliver the Products to the address you gave us or you, or a carrier organised by you, collect it from us.

5.7 When you own goods. You own the Products once we have received payment in full.

5.8 What will happen if you do not give required information to us. We may need certain information from you so that we can supply the Products to you, for example, information relating to access to the delivery address. If so, this will have been stated on the Delivery page of our website and should be provided when placing your order. If you do not provide this information when placing your order we will contact you by telephone to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 2 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the Products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

5.9 Reasons we may suspend the supply of the Products to you. We may have to suspend the supply of the Products or any part of them to:

5.9.1 deal with technical problems or make minor technical changes;

5.9.2 update the Products to reflect changes in relevant laws and regulatory requirements;

5.10 Your rights if we suspend the supply of the Products. We will contact you in advance to tell you we will be suspending supply of the Products, unless the problem is urgent or an emergency. You may contact us to end the contract for the Products if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 30 days and we will refund any sums you have paid in advance for the Products.

6 Your rights to end the contract

6.1 You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

6.1.1 If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the Products repaired or replaced or a service re-performed or to get some or all of your money back), see clause 9;

6.1.2 If you want to end the contract because of something we have done or have told you we are going to do, see clause 2;

6.1.3 If you have just changed your mind about the Products, see clause 3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;

6.1.4 In all other cases (if we are not at fault and there is no right to change your mind), see clause 6.

6.2 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at 6.2.1 to 6.2.5 below the contract will end immediately and we will refund you in full for any Products which have not been provided. The reasons are:

6.2.1 we have told you about an upcoming change to the Products or these terms which you do not agree to;

6.2.2 we have told you about an error in the price or description of the Products you have ordered and you do not wish to proceed;

6.2.3 there is a risk that supply of the Products may be significantly delayed because of Events Outside Our Control;

6.2.4 we have suspended supply of the Products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or

6.2.5 you have a legal right to end the contract because of something we have done wrong (including because we have delivered late).

6.3 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most Products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

6.4 When you don't have the right to change your mind. You do not have a right to change your mind in respect of:

6.4.1 Products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
and,

6.4.2 any Products which become mixed inseparably with other items after their delivery.

6.5 How long do I have to change my mind? You have 14 days after the day you (or someone you nominate) receives the Products, unless your Products are split into several deliveries over different days. In this case you have until 14 days after the day you (or someone you nominate) receives the last delivery to change your mind about the goods.

6.6 Ending the contract where we are not at fault and there is no right to change your mind. Even if we are not at fault and you do not have a right to change your mind (see clause 1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the Products are delivered and paid for. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind within the time allowed under clause 6.5, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for Products not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) reasonable compensation for the net costs we will incur as a result of your ending the contract.

7 How to end the contract with us (including if you have changed your mind)

7.1 Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:

7.1.1 Phone or email. You can email us at info@boori.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address.

7.1.2 Online. Complete the contact form on our website.

7.2 Returning Products after ending the contract. If you end the contract for any reason after the Products have been dispatched to you or you have received them, you must allow us to collect them from you. Please call customer services on 01635 295670 or email us at info@boori.co.uk to arrange collection. We will collect the Products using our courier Panther without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us.

7.3 When we will pay the costs of return. We will pay the costs of return:

7.3.1 if the Products are faulty or misdescribed; or

7.3.2 if you are ending the contract because we have told you of an upcoming change to the Products or these terms, an error in pricing or description, a delay in delivery due to Events Outside Our Control or because you have a legal right to do so as a result of something we have done wrong.

In all other circumstances (including where you are exercising your right to change your mind) you must pay the costs of return.

7.4 What we charge for collection. If you are responsible for the costs of return we will charge you the direct cost to us of collection.

7.5 How we will refund you. We will refund you the price you paid for the Products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

7.6 Deductions from refunds if you are exercising your right to change your mind. If you are exercising your right to change your mind:

7.6.1 We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the Products, if this has been caused by your handling them in a way which would not be permitted in a shop. See our Returns Policy for more information. Please note that if you have handled the Products in a way that reduces the value of the Products to nothing, the reduction in your refund may be as much as the complete price of the Products. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.

7.6.2 The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a Product within 3-5 days at one cost but you choose to have the Product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.

7.7 When your refund will be made. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then your refund will be made within 14 days of your telling us you have changed your mind.

8 Our rights to end the contract

8.1 We may end the contract if you break it. We may end the contract for Products at any time by writing to you if:

8.1.1 you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due;

8.1.2 you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Products, for example, any information identified on our website as required in relation to any Products or any information relating to the address for delivery;

8.1.3 you do not, within a reasonable time, allow us to deliver the Products to you or collect them from us.

8.2 You must compensate us if you break the contract. If we end the contract in the situations set out in clause 1 we will refund any money you have paid in advance for Products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.

8.3 We may withdraw the Products. We may write to you to let you know that we are going to stop providing the Products. We will let you know at least 14 days in advance of our stopping the supply of the Products and will refund any sums you have paid in advance for Products which will not be provided.

9 If there is a problem with the Products

9.1 How to tell us about problems. If you have any questions or complaints about the Products, please contact us. You can telephone our customer service team at 01635 295670 or by writing to us at info@boori.co.uk or at Unit 2, Norcot, Industrial Estate, Sterling Way, Tilehurst, RG30 6HW. If you are contacting us about any damage or faults with the Products, please contact us in writing and supply photographic evidence to enable us to verify and deal with your claims.

9.2 Summary of your legal rights. We are under a legal duty to supply Products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the Products. Nothing in these terms will affect your legal rights.

9.3 Your obligation to return rejected Products. If you wish to exercise your legal rights to reject Products you must allow us to collect them from you. We will pay the costs of collection. Please complete our online returns form or email us at info@boori.co.uk or write to us at Unit 2, Norcot, Industrial Estate, Sterling Way, Tilehurst, RG30 6HW to arrange collection.

Summary of your key legal rights

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.citizensadvice.org.uk or call 03454 04 05 06.

As your Products are goods, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your Product your legal rights entitle you to the following:

up to 30 days: if your goods are faulty, then you can get an immediate refund.

up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.

up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.

See also clause 6.3.

10 Price and payment

10.1 Where to find the price for the Products. The price of the Products (which includes VAT) will be the price indicated on the order pages when you placed your order. We use our best efforts to ensure that the price of the Products advised to you is correct. However please see clause 3 for what happens if we discover an error in the price of the Products you order.

10.2 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the Products, we will adjust the rate of VAT that you pay, unless you have already paid for the Products in full before the change in the rate of VAT takes effect.

10.3 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the Products we sell may be incorrectly priced. We will normally check prices before dispatching your order so that, where the Products’ correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the Products’ correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we dispatch your order. If a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any Products provided to you.

10.4 When you must pay and how you must pay. We accept payment with most major credit and debit cards, Including PayPal & Klarna Finance. We only accept American Express when purchasing through PayPal's Express Checkout. You must pay for the Products when placing your order. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we also offer you the following payment options. Payment is to be made to Klarna. Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement. Minimum total basket value to be eligible for Klarna Finance is £35

10.5 We can charge interest if you pay late. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 2% a year above the base lending rate of HSBC Bank plc from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.

10.6 What to do if you think an invoice is wrong. If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.

11 Our responsibility for loss or damage suffered by you

11.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

11.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Products as summarised at clause 2 and for defective Products under the Consumer Protection Act 1987.

11.3 When we are liable for damage to your property. If we are providing services such as delivery of the Products in your property, we will make good any damage to your property caused by us while doing so provided you report this to us within 5 days of delivery. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing such services.

11.4 We are not liable for business losses. We only supply the Products for domestic and private use. If you use the Products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

12 How we may use your personal information

12.1 How we will use your personal information. We will use the personal information you provide to us:

12.1.1 to supply the Products to you;

12.1.2 to process your payment for the Products; and

12.1.3 if you agreed to this during the order process, to give you information about similar Products that we provide, but you may stop receiving this at any time by contacting us.

12.2 We will only give your personal information to third parties where the law either requires or allows us to do so.

13 Other important terms

13.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

13.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing. We may not agree if the result of such a transfer is to place more onerous obligations (such as those in respect of delivery) than those we have agreed to you with you. We may require the person to whom our guarantee or warranty (if applicable) is transferred to provide reasonable evidence that they are now the owner of the relevant item or property.

13.3 Nobody else has any rights under this contract (except someone you pass your guarantee or warranty (if applicable) on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms, except as explained in clause 2 in respect of our guarantee or warranty (if applicable). Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

13.4 Meaning of an “Event Outside Our Control”. When we use this phrase we mean any act or event beyond our reasonable control, including (without limitation) strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

13.5 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

13.6 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

13.7 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the Products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Products in either the Northern Irish or the English courts.

13.8 Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. Please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our websites; www.boori.co.uk ("our site"), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the sites. By using our sites, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our sites.

Information About Us

www.boori.co.uk site is operated by Boori Europe Limited ("We"). We are registered in England and Wales under company number 05363317 and have our registered office at Elizabeth House, 13-19 London Road, Newbury, Berkshire, RG14 1JL. Our main trading address is Unit 2 Norcot Industrial Estate, Sterling Way, Tilehurst, RG30 6HW. Our VAT number is 860311948

We are a limited company.

Accessing Our sites

Access to our sites is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our sites without notice (see below). We will not be liable if for any reason our sites are unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our sites, or our entire sites, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our sites, you must comply with the provisions of our acceptable use policy, detailed below.

You are responsible for making all arrangements necessary for you to have access to our sites. You are also responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms, and that they comply with them.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights on this site, and in the material published on it. Those works are protected by trade mark and copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our sites for your personal reference and you may draw the attention of others within your organisation, to material posted on our sites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Trade Marks

"BOORI" is a UK registered trade mark of Boori International Pty Limited.

Reliance on Information Posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our sites, or by anyone who may be informed of any of its contents.

Our Sites Change Regularly

We aim to update our sites regularly, and may change the content at any time. If the need arises, we may suspend access to our sites, or close it indefinitely. Any of the material on our sites may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

The material displayed on our site are provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our sites or in connection with the use, inability to use, or results of the use of our sites, any websites linked to it and any materials posted on it, including:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and
whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information About You and Your Visits to Our Site

We process information about you in accordance with our privacy policy. By using our sites, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions Concluded Through Our Site

Contracts for the supply of GOODS or SERVICES formed through our site or as a result of visits made by you are governed by our terms and conditions of supply detailed below.

Uploading Material to Our Site

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy detailed below. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our sites if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy detailed below.

Viruses, Hacking and Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy detailed below.

If you wish to make any use of material on our site other than that set out above, please address your request to info@boori.co.uk.

Links from Our Site

Where our site contains links to other site and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and Applicable Law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

This acceptable use policy sets out the terms between you and us under which you may access our websites www.boori.co.uk ("our site").This acceptable use policy applies to all users of, and visitors to, our sites.

Your use of our sites means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use above.

Prohibited Uses

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards detailed below.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our sites in contravention of the provisions of our terms of website use as detailed above.
• Not to access without authority, interfere with, damage or disrupt:
• any part of our site;
• any equipment or network on which our sites are stored;
• any software used in the provision of our site; or
• any equipment or network or software owned or used by any third party.

Interactive Services

We may from time to time provide interactive services on our site, including, without limitation:

• Chat rooms; and
• Bulletin boards.

("interactive services").

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our sites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you contribute to our site ("contributions"), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and Termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our sites. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use detailed above upon which you are permitted to use our sites, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the Acceptable Use Policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you have any concerns about material which appears on our site, please contact info@boori.co.uk.

Thank you for visiting our site.